Poor vehicle quality, dirty car
I hired a vehicle at Cape Town International upon inspection I found numerous scratches which I pointed out to the person checking the vehicle. He had a pathetic attitude and then stated those scratches were already noted on the report. I had to ask numerous times for him to note them on the sheet which he didn't do. He noted a few, judging by all the bad reviews I've seen I'm ever sorry I used your services. <br> <br> I then drove off in disgust as I was extremely tired. Upon driving the vehicle I found it not to be in the best condition, when switching on the lights the air conditioning stops working, all the lights inside the car dims, rear demister doesn't work and god knows what else. I am a paying customer and you honestly have me a piece of **** rental which I will be returning in the morning, which will probably ruined my fishing trip as I will be missing out most of the trip standing in queues. <br> <br> You will have the opportunity to rectify the situation, if not. I will be taking to every social media platform and make them aware of your poor practices, vehicle quality and general poor service. <br> <br> You seriously peeved off the wrong person.
Thank you for your valued feedback.
We will certainly investigate this matter with the branch manager to get a fair take and comment from the branch on events that transpired on the day of pick-up.
We will make a decision once we have concluded our investigation and revert back to you with the outcome.
Thank you for your patience in the interim.
Yours personally,
Calvin May
Thank you for your valued feedback.
We will certainly investigate this matter with the branch manager to get a fair take and comment from the branch on events that transpired on the day of pick-up.
We will make a decision once we have concluded our investigation and revert back to you with the outcome.
Thank you for your patience in the interim.
Yours personally,
Calvin May
