Poor sluggish service

Hatfield branch. I have many concerns that I've also brought to the attention your employees several times but I see no change. 1. Your service is too slow guys, regardless of whether the car was booked upfront or not one will be too lucky to have completed the rental process in 20 minutes 2. Your cars are only washed and refuelled prior to handover to clients but no checking of tyre pressure . On more than 2 occasions I've rented cars that has severely over/ under-inflated tyres which result in poor handling and possible fatalities. NB: We don't just want cars from you but we need safe cars, please!!!