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johan.kruger johan.kruger

1 reviews | Active since Nov 2012

10 Jan 2018, 14:00

Poor service, Fee charged of which was not charged previously and no invoice after funds deducted

Good day,

Again this companies service is pathetic.

Charged a fee for returning the car back to another branch of which I was not charged previously when doing so.

Guy at Capetown branch very unprofessional who issued car and uncouth. Did not want to assist with the issue of fee at all.

No invoice yet received but funds deducted ?!?!?!?! How does this work? The invoice at capetown was just under R 2000 now over R 2200 deducted from my account!?!?!?

Year after year this service is pathetic!!!!!!!!!!!!!!!

I will inform Discovery to get another provider than you!

I want this sorter asap!!!

0
Replies (1)
Europcar
Europcar's reply10 Jan 2018, 14:23
Official

Good day,

Thank you for your post

A representative will be in contact shortly to assist you

Thank You

Europcar