Poor Service and unfounded accusations

The whole experience renting a car was great. Until it had to be returned. Upon returning the car the inspector was rude and accused me of being responsible for a VW logo that was missing from the front left tyre the more I explained that it was not there when we collected the car the more I was made to feel like a ********. I was the forced to fill out an incident report after trying to explain that I was not at fault and it is thanks to this part of the experience that I will not be renting from Europcar again. On top of this I have also not received my deposit and it will be interesting to see if the outcome of the incident report investigation will impact the amount refunded.