Poor Service

<p>After my previous complaint I received a respone and the problem was partly resolved.After the usual "sorry for the incovenience" (no you're not) I requested some form of compensation.I was told someone would come back to me which they did.I was asked for my details as I require another rental They thenj promised to revert to me but to date have not.It never fails to amaze me how disrespectful and offhand South African companies are towards their customers.The CEO of Europcar sends an email survey to customers after each rental.In it he asks if you have any problem would you like a rep to call you.I responded "yes" but they never called which kind of negates the whole purpose of the excercise! As I said before-PATHETIC SERVICE!!</p> <p> </p>