1 reviews | Active since Dec 2016
Poor Customer Service and De*****ing Clients
<p>Europcar</p> <p>I’ve hired a care on the returned my car on the 20th of July 2017 and I still have not received my deposit back from Europcar. I have called in numerous times to Europcar and they first said 3 working day then 5 working days and now they say they have transferred the money into my account which is not true. I am awaiting a call from Europcar employee Sanju who is trying to call Head Office regarding this return. This is the longest I have ever heard of anyone waiting fir a return of deposit. I will not be using Europcar again and also advise others not too, especially europcar king shaka airport. This is a ********** company trying to ***** people’s deposits.</p> <p> </p> <p>Regards,</p> <p>Yougan</p>
Dear Yougan
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
We appreciate your patience in the interim of resolving this matter.
Yours Personally
Europcar - Customer Service
Dear Yougan
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
We appreciate your patience in the interim of resolving this matter.
Yours Personally
Europcar - Customer Service
