VP
Viaan P
1 reviews | Active since Sept 2020
14 Sept 2020, 13:07
Please stop the sms threats and respond to my emails
This issue is ongoing for over a year and no response to any of my emails (to a ***) and escalated to ***. Months would pass and suddenly I get a message threatening me, the latest (14/09/2020) being I will be bared from renting any vehicles. The amount owed (R375.80) supposedly relates to a traffic fine admin fee incurred, yet there's no outstanding traffic fine or better, they cant (or wont) advised me when or where it was incurred.
Ref given: IMP12063
I can't and won't pay for something I have no knowledge of or the legitimacy of the persons making the threat. Respond to my email and clarity sought and if I am at wrong, I will gladly pay the amount.
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Replies (1)0
Replies (1)Europcar's replyOfficial
14 Sept 2020, 16:09Good day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Europcar
Europcar's reply14 Sept 2020, 16:09
Official
Good day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Europcar
