FK
FELICIA K

1 reviews | Active since Jan 2016

06 Jan 2016, 14:03

PAYMENT REFUND

I RETURNED A RENTAL CAR ON THE 23rd OF DECEMBER 2015. TODAY IS 6 JANUARY 2016 AND MY DEPOSIT IS NOT YET IN. WHEN I CALL I GET TRANSFERRED TO DIFFERENT PEOPLE, NO ONE SEEMS TO KNOW HOW TO HELP ME. ITS SO AMAZING HOW THEY TAKE THEIR DEPOSIT INSTANTLY BUT TAKES FOREVER TO RETURN IT <br>

0
Replies (1)
Europcar
Europcar's reply06 Jan 2016, 18:45
Official
Hello khumalofn,

Thank you for bring this matter to our attention.

We will be contacting you shortly for more details about this query and to establish why there is a delay with your refund.

Yours personally,
Calvin May

Best regards,