Pathetic Service
<p> I booked a vehicle with Europcar Namibia, Hosea Kotaku int airport. Upon returning the vehicle, I was promised an invoice within 24 hours and my deposit back within 5 working days. It is now a week later, I have not received this invoice, instead, I have been further billed 2.8k which was supposed to come from the deposit as was indicated. I have called several times and the line is not picked up</p>
Dear Ntsaluba
Thank you for bringing this matter to our attention.
As discussed a copy of your rental invoice will be sent to your email address shortly and release of the rental deposit will be effective within 24 hours.
Yours personally,
Calvin
Dear Ntsaluba
Thank you for bringing this matter to our attention.
As discussed a copy of your rental invoice will be sent to your email address shortly and release of the rental deposit will be effective within 24 hours.
Yours personally,
Calvin