JT
Jean T
1 reviews | Active since Feb 2015
11 Feb 2015, 14:35
Pathetic response time
I purchased plane tickets to surprise visit my partner in cape town. Hence it is a surprise, I will not have transportation of my own. I logged an enquiry with Europcar last week already and they responded with a 'reservation document' 22 hours before I'm flying.<br> <br> And the biggest joke of all is you need to make payment 72 hours in advance according to the reservation document.<br> <br> Absolutely pathetic!!! ...business lost<br> <br> Chauffeur Service-HO***
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Europcar's replyOfficial
11 Feb 2015, 15:58Hello jeanthirionjnr,
Thank you for reverting back to us ,kindly allow us the opportunity to investigate this matter.
We will revert back once we have determined the cause of the service failure.
Yours personally,
Calvin
Thank you for reverting back to us ,kindly allow us the opportunity to investigate this matter.
We will revert back once we have determined the cause of the service failure.
Yours personally,
Calvin
Europcar's reply11 Feb 2015, 15:58
Official
Hello jeanthirionjnr,
Thank you for reverting back to us ,kindly allow us the opportunity to investigate this matter.
We will revert back once we have determined the cause of the service failure.
Yours personally,
Calvin
Thank you for reverting back to us ,kindly allow us the opportunity to investigate this matter.
We will revert back once we have determined the cause of the service failure.
Yours personally,
Calvin