PATHETIC CUSTOMER SERVICE

I phoned today to book a car for a trip to East London, When I phoned the Lady (Aviwe) I spoke to refuse to speak to me in Afrikaans, and told me there is a few languages and she speak English, and she told me straight she refuse to speak Afrikaans, There is another gentleman that is also working there that has the same attitude. And that fact that she say I swear at her is a lie, I did say to her in Afrikaans dis sommer *** that no one there could assist a client in Afrikaans. We have in the past rent few cars from you guys and NEVER EVER had such PATHETIC service, they just plain RUDE, I now had to take my business else where, because I can't deal with people like that, All other branches they assist us with now hassles. To be honest I WILL make sure that everyone must know they must NEVER use East London branch. Even phone we phoned your Head Office and the Lady phoned them they did the same to her, they were just that rude to her, No that is VERY BAD.