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Dori A
1 reviews | Active since Mar 2012
07 Jul 2015, 13:21
Overfueilling Reversed
I had a disagreement with Europcar for overcharging me on a rental car down in Durban. I refueled the car at the Sasol garage in the airport before returning the car. I asked the petrol attendants to only go to the automatic cutoff. Europcar charged me extra to refuel the car 10 liters past the cut off which I argued the fact that this was bad for the car and I found out was labeled as a warning in the owners manual.<br> <br> Thanks to Javed Moideen at King Shaka Airport Europcar to reverse my refueling charge. He really came to the party and saw my side of the story. Appreciate the help and support in reversing the charge. Well Done.
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Replies (1)Europcar's replyOfficial
07 Jul 2015, 15:34Hello dori0adler,
Thank you for your valued feedback.
We are delighted to know that the matter was amicably resolved and will ensure that Javed is notified of this.
Yours personally,
Calvin May
Thank you for your valued feedback.
We are delighted to know that the matter was amicably resolved and will ensure that Javed is notified of this.
Yours personally,
Calvin May
Europcar's reply07 Jul 2015, 15:34
Official
Hello dori0adler,
Thank you for your valued feedback.
We are delighted to know that the matter was amicably resolved and will ensure that Javed is notified of this.
Yours personally,
Calvin May
Thank you for your valued feedback.
We are delighted to know that the matter was amicably resolved and will ensure that Javed is notified of this.
Yours personally,
Calvin May
