FN
Fundisa N

1 reviews | Active since Nov 2016

27 Nov 2016, 17:12

Overcharging and lack of Service

<p>On the 6th of October 2016, I hired a car with this company at 18h00 and returned it on the 8th of October 2016 at 17h55 but I was billed for 3 days. To top it off when I returned the car, here was no one at their offices, which meant I had to leave the keys at the Dropbox.</p> <p> </p> <p>I received an invoice about the charged which I challenged and was advised that they will come back to me. A month and a half, still nothing.</p> <p> </p> <p>Never have I in my entire life experience such appalling service. Thank you Europcar for no Service.</p> <p> </p> <p> </p>

0
Replies (2)
Europcar
Europcar's reply28 Nov 2016, 09:57
Official

Dear Fundisa

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin May

FN
Fundisa N's update01 Dec 2016, 09:33
Reviewer Update

Hi Calvin,

Thanx for your assistance as branch did contact me. The only problem that I have is they promised me that the funds would be paid in 2-3 days time. They even sent me an invoice which was submitted on 29/11/2016 but still haven't received my money. Really????????