DM
Denise M
1 reviews | Active since Feb 2010
08 Feb 2016, 09:14
Overcharged on Invoice
I was quoted R347 by Europcar for car rental from 23/12/2015 @ 21:00 to 25/12/2015 @ 20:00.<br> I was shocked that they charged me R715.<br> This includes R95 for fuel and R2.77 E-Toll.<br> <br> I have emailed them 3 x since receiving this invoice on 27/12/2015 and the matter is still not resolved.<br> <br> The invoice also reflects the cra was returned 26/12/2015 at 10:00 which is not correct. My flight from JHB back to CTN left 25/1/2 @ 20:00. The car was returned on 25/12/2015 at 19:00.
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Replies (1)Europcar's replyOfficial
09 Feb 2016, 08:18Hello majorden,
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Europcar's reply09 Feb 2016, 08:18
Official
Hello majorden,
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
