MM
Mudzunga M

1 reviews | Active since Jul 2010

02 Jul 2015, 19:39

Overcharged - Invoice no ***5

1. Last week I hired a car through Kulula<br> 2. I returned a car on Sunday with a full tank. I filled up at the nearest BP garage. A guy who received the car and checked the car confirmed a full tank.<br> 3. on Tuesday I received an invoice overcharged on the quoted amount by Kulula, charged VAT, document fee and fuel<br> 4. I then on the same day responded to Europcar by email querying these charges and was advised that someone would contact me me shortly<br> 5. PLEASE CONTACT ME URGENTY.<br> <br>

0
Replies (1)
Europcar
Europcar's reply06 Jul 2015, 17:02
Official
Hello MudMul,

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally
Calvin May