AS
Aarthi S
1 reviews | Active since Dec 2010
25 Sept 2019, 19:05
Overcharged and *****elent! Do not use!
Invoice received and from a R1101 rental my bill is now R2400. What a joke. My vitality discount was not deducted, i was charged R371 for filling up half a tank of a polo vivo??? That is a complete lie as i have the same car. And then apparently did a total of 734km traveling from jhb to middelburg. You must be crazy. Thankfully i have my Google time line account of km ACTUALLY driven which has been sent to europcar. However it is virtually impossible to get any assistance telephonically. What a ********** business.
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Replies (1)Europcar's replyOfficial
27 Sept 2019, 15:16Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
Europcar's reply27 Sept 2019, 15:16
Official
Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
