1 reviews | Active since Jan 2012
I hired a car from the 8th of July till the 10th of July and I was billed for 3 days since I took the car at 13:55 and returned it around 15:00. I used ucount to pay for the booking, the total cost was R 762, which is R242 per day. When I got the statement, I was charged another R241. I called the call centre and was told that I paid for 2 days so the additional charge was for the extra day. How is that possible when I was charged R762 while booking? I initially had issues when fetching the car, the email said I need to pay R2800 deposit but when I get there im told its R6000, which is madness. I had to be there for almost an hour for that, which was an inconvenience. Now im charged extra for what? I have never had such an experience with Eurpocar so please refund my money.
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Please would you be so kind as to provide your rental agreement number in a provate message in order for me to assist you
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Europcar
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Good day,
Thank you for your post
Please would you be so kind as to provide your rental agreement number in a provate message in order for me to assist you
Thank you
Europcar
Best regards,
Good day,
Thank you for your post
Please would you be so kind as to provide your rental agreement number in a private message in order for me to assist you
Thank you
Europcar
Best regards,
Good day,
Thank you for your post
Please would you be so kind as to provide your rental agreement number in a private message in order for me to assist you
Thank you
Europcar
Best regards,
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