SH
Simon H

1 reviews | Active since Mar 2011

22 Sept 2016, 07:30

Overcharge for refuelling

<p>Contract Number: ********** 73</p> <p>I recently rented a Polo Vivo from OR Tambo for a day. I drove a total of 41km druing that time and dropped the vehicle back at OR Tambo. I was charged R183.16 for fuel!!</p> <p>Doing the maths, this equates to approx 16L of fuel used in 41km which means the fuel efficiency equates to approximately 32L/100km. Now unless there was a V8 engine in the polo this is an impossible figure.</p> <p>This is not the first time that I have picked up these discrepencies. Refuelling remains one of the easiest ways "extra" money can be generated. I continue to be diasppoined with the service Europcar provides and this type of transaction not only leaves a bad taste in my mouth but is borderline **********.</p>

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Replies (1)
Europcar
Europcar's reply23 Sept 2016, 19:13
Official

Dear Simon

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin may