1 reviews | Active since Sept 2016
Over charged for damages and blamed us for damages
<p>we recently hired a car from King Shaka in Durban. Upon receiving the car we did not double check the car scratches because the staff were assisting us with baby chair and we all got preoccupied. When we returned the car they noticed a dent above petrol cap. The issue is that it was physically impossible for us to dent the car as it was parked in a garage for most of the time and the only occasion we went out we parked against a pillar where no one was able to bump us. </p> <p>This dent was overlooked from previous driver and they are charging us for it. To add to that the panel beater quote came back with a paint job line item. My question is since when do you pain over a dent?</p> <p>we will never use Europe car again, they rip you off and the is no process to dispute charges and quotes. </p>
Dear Patrycja Kula-Verster
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin
Dear Patrycja Kula-Verster
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin
