Outstanding interaction services

For years, I have been able to manage to get the kind of group R and car preference I like through Europcar rental, which my company works with. However, this year's July and August have been frustrating for me because it has not been the same feeling received with the only car options that were available. Nevertheless, I would like to commend the manager and staff at OR Tambo airport. Aside from my tears and the fact that I am not getting the brand of car I want, the staff has been incredibly pleasant to speak with; they answer emails and make me smile on bad days. Although there are some things beyond our control, their professionalism and compassion in providing service are unparalleled, and I want to thank everyone at Europcar OR Tambo airport (collection and drop-off bays).