MB
Matthew B
1 reviews | Active since May 2018
28 May 2019, 07:16
Outright *****!
I hired a SUV for a week. The first Nissan X Trail I was given had terrible breaks which felt badly worn and would squeak endlessly. We changed the car for a Kia Sportage. Returning the car it was fully inspected twice. An hour after dropping it off I received an email from Europcar claiming that the spare tyre was flat. I didnt use the spare tyre incident even open the storage area to the spare tyre. Both inspections on returning the vehicle cleared the car. This is outright *****! Will never use again and strongly advice other customers to be vigilant!
Helpful (0)
Replies (1)0
Replies (1)Europcar's replyOfficial
28 May 2019, 14:31Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Europcar's reply28 May 2019, 14:31
Official
Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
