1 reviews | Active since Feb 2016
Oswin of Eurocar Will Never Go Far
You book and arrange to pick up a car at Europcar in the city branch of Cape Town because there are none available at the airport. None of the booking sheets mentioned they close art 2pm. <br> I tried the 021 number on the booking sheet at 10 am but no reply. Arrived at 2:30 pm at Prestwich Rd branch to collect. The car I ordered was parked outside. The front door was open. At least 6 staff were inside doing various things yet before I could get a Hello Sir a big man behind the counter said \ sorry we are closed\". .. <br> <br> I explained that I had a booking and that I was not aware they closed early. I could see the envelope with our name on it and the keys.<br> Oswin would not budge. So I was stared out and left without a car. <br> So now wel'll have to use a taxi. <br> Shame on you Eoropcar. "
Thank you for bringing this matter to our attention.
It is a regrettable incident and we would like to look into by investigating this with the branch manager.
Thank you for your patience in the interim we will revert back to you once we have feedback as to the events that transpired on date of collection.
Yours personally,
Calvin May
Thank you for bringing this matter to our attention.
It is a regrettable incident and we would like to look into by investigating this with the branch manager.
Thank you for your patience in the interim we will revert back to you once we have feedback as to the events that transpired on date of collection.
Yours personally,
Calvin May