Not near the car we paid for...

<p>Booking confirmation number: ********** 92</p> <p>I booked an automatic 7 seater. When we arrived at East London airport they tried to give me a manual car and offered an upgrade. Last time i checked a automatic vech is much more expensive than a manual car. So that did not go well with me. Im not driving a manual all the way from EL to CPT. We were droped off by the staff at our bnb and they did say they will be here at 07:45 but i got the feeling they just did that to brush us off. I have a meeting at 10 outside east london. I need the car!!!!!! Please fix this. I will not stand for such poor service. This is a prepaid booking and ive paid for this long time ago. This is not acceptable. </p>