RK
Rasool K

1 reviews | Active since Nov 2010

23 Jul 2022, 12:55

Non existant customer care

I am trying to book online, your webpage keeps altering the dates. I emailed my concerns regarding difficulties in bookings, no answer to date.

Your customer care is non-existant, I will be moving to another vehicle rental company - you obviously don't need me as a customer!

0
Replies (3)
Europcar
Europcar's reply25 Jul 2022, 08:36
Official
Good day Rasool Khan

Thank you for bringing this into our attention. Kindly accept our apologies for any inconvenience. 

 Please check your email, we have sent you a message.

Kind regards
Europcar 
RK
Rasool K's update25 Jul 2022, 15:21
Reviewer Update
No email received.
As usual - no customer service...
RK
Rasool K's update05 Aug 2022, 16:55
Reviewer Update
Got an email reply after the fact, asking if I managed to make a booking.
Yes I did...with AVIS!