ZM
Zakariyya M

1 reviews | Active since Sept 2026

07 Sept 2026, 13:44

No visible damage being investigated, deposit is being held.

Bad experience at Europcar Braamfontein.. On return of the vehicle the inspector insists that he could see a dent on the driver side door which was not even visible to me or my wife, he insisted that I fill in the claim form which I did and stated that there is no visible dent. Still waiting for feedback as I haven't received my deposit back yet, really unprofessional. Really hope they pay attention to - SAVRALA Fair Wear & Tear Standard and Consumer Protection Act (CPA) Section 54, as I see this as completely unfair treatment to me.

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Replies (1)
Europcar
Europcar's reply08 Sept 2026, 15:04
Official
Good day

Thank you for reaching out to us. 

Please check your email, we have sent you a message.

Kind regards
Europcar Rental