No transparency

Booked 'special offer' through Kulula to make use of a rental car for an afternoon. Paid about R250 on my ticket for the car booking. Arrived at counter to be told they had no cars ready, when I complained a car was eventually found. Drove to Pretoria & back and had the car all of 2 hours and drove 104kms in total, to then be charged another R204 afterwards. This included an 'administration fee', 'refuelling' and a 'refuelling fee'. <br> <br> When I booked on Kulula's page all it mentioned was that I would have to pay an admin fee. I have to also wonder what the first R250 was that I paid. Was this really a special? That I paid R454 in total to use the car for 2 hours is ridiculous. First and last time I will ever use this company. No wonder my company always uses Avis, and even people I know who work there tell me to rather use another company.