LW
Laetitia W

1 reviews | Active since Jul 2011

01 Feb 2016, 09:48

No Toddlers Seats Even with Booking!

I made a booking for a vehicle and toddler seat to be collected at the East London airport.<br> <br> When I arrived there was no seat available and keys to the Depot where they were kept was not available.<br> <br> The staff where not helpful and just basically looked at us with our toddler and said nothing.<br> <br> Very upsetting and disappointing.<br> <br> <br>

0
Replies (1)
Europcar
Europcar's reply01 Feb 2016, 15:08
Official
Hello tishwol,

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally
Calvin May