1 reviews | Active since Nov 2013
No Reply and No payment
On the 27th of June Hatfied Europcar brought me a car to Hartebee****rt and I paid my deposit (R2105) in cash, as it was a weekend I could only keep the car for 72hrs and then received a new rental from Randburg on the 30th of June, we didn't have to pay a deposit again as it was just a trandfer. When the car was picked-up two weekes later I phoned Europcar Randburg to find out about returning my deposit they informed me that due to the window damage they will have to let me know.<br> <br> I then received an Invoice for R117 on the 21 Aug reqeusting payment for the Window, which I'm willing to pay but nobody could tell me what about returning my depsoit.<br> <br> I have mailed Zandile 6 times without any feedback, I even send her the system receipt from Hatfield of my deposit as according to her I never paid a cent deposit.<br> <br> As I received the rental through my insurance (Discovery) I will also lodge a complaint to them about the service from one of their service providers.<br> <br>
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
