DK
Douw-marie Kellermann

1 reviews | Active since Aug 2019

15 Jan 2020, 11:43

No help, No service

We rented a car from Europcar, Ermelo, Mpumalanga on 06-01-2020 at 08:30am we picked up and returned the car on 09-01-2020 at 08:30am. We did not recieve an invoice so we phoned to follow up just to find out that they charged us for 7day rental and we only used it for 3 days, it was booked for 3 days. Now we don't get any response, this is *****ing our money.

0
Replies (1)
Europcar
Europcar's reply20 Jan 2020, 10:28
Official
Good Day, 

Thank you for affording us the opportunity to look into this matter for you.

Kindly note that a customer care representative will be contacting you shortly.

Europcar South Africa