NEVER RENT A CAR FROM EUROP CAR

My insurance booked a courtesy car for me through Europ car,When I collected the car it was never inspected under the front bumper or even run the hand under the bumper but when I returned the car Was told I have damaged the underneath of the bumper its not visible but you can feel it when you touch the underneath bumper.I never rented a car from them I always rented from THRIFTY WHICH ARE MORE PROFESSIONAL they are so pathetic they dont even listen to you or try to get a person who gave out the car to me. The person who inspected the car when I returned it was like hired yesterday just to score some points with boss. When you see EUROP car run the ooposite direction