Misleading

on 10 November 2017, I hired a car through DriveSA , and collect a car at Europcar Polokwane Airport. When I returned the car the following day, the consultant who assisted me advised me that I will not be liable to pay anything, since I accepted insurance when I took delivery of the car. To my surprise, I received a call that I must pay a bill of R7442.71, for damages on the car, Ref ********** 7. The type of car hire that I took was supercover, but to my surprise, I am still liable to pay for damages to the vehicle.