Memorable Service.

After being rudely turned away from two other car rental places due to various reasons I was really starting to panic that I wouldn't be able to rent a car, and it was already 8.30pm. I walked into Europcar and was treated such friendly and helpful service. The lady at the front desk gladly accepted my debit card and although I was really disorganised, she went out of her way to help me and she was so patient and friendly. Then the guy working at the desk went to personally go fetch my car for me so that I didn't have to walk with all of my bags, and to make sure I got the car fine. I had a lovely conversation with the guy who went through the car with me, after telling him I was going to the University for an important interview he said such positive and encouraging things to me, he made sure I had the right address and he gave me really good directions. The next day when I dropped the car off I was greeted by yet another friendly person with excellent service. Upon leaving the guy from the evening before came up to me and asked how my interview had gone and he wished me best of luck for my future. Thank you for the wonderful caring service, I really felt like a valued customer!!