CV
Carol V

1 reviews | Active since Jun 2011

28 Sept 2015, 15:42

Make sure to look at your quote before booking!

Traveling so much to Cape Town we ALWAYS use Europcar... Looking at the next weekend booking for our car rental, the amount adds to around R700, logging in as a driverClub and should get 10% off. This price changed to not less but to over R900????!!! This is *********, all the information is the same and still you add more. For how many years and every time we book through EuropCar have this happened and we trusted the site that we will pay less caused of being on the driversClub... Meanwhile we pay way more :( <br> I need a audit report run on all our bookings what we should have paid and also explanation regarding these amounts that differ.

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Replies (1)
Europcar
Europcar's reply02 Oct 2015, 09:10
Official
Hello carol1212,

Thank you for reverting back to us.

Kindly accept my sincere apologies for the error we have been recently experiencing issues with quotes from our website and this has been escalated to our IT Dept to apply a fix.

Thank you for your patience in the interim.

Your personally,
Calvin May