KMs **** with Europcar

I have hired a car on the 9th of June in Fourways branch. dropped of the car next morning as my primary car was gone in for a service. I have followed up numerous times back int he retunr of my deposit and they kept saying it takes 10 working days which in my opinion is ******* to have somones money for so long after retuning the car. today being the 28th i have followed up only to be told i have done 1200km and the money has been taken away. Note i have used the car for one day took and this is the **** that europcar plays. I have now requested for proof from tracker as clearly the person adding the KMs needs to re visit a school. I would never use them again and nor do i reccomend anyone using them