PK
Paul K
1 reviews | Active since Feb 2023
12 Feb 2023, 10:03
Invoice query.
After two emails where I had clearly stated my problem I was given an answer: “As for the other amount mentioned below kindly contact Europcar Germany as they’re debited the funds.” Sic. This was from Zamokuhle Maseko. Customer care!!!? There is a lack of comprehension from both Zamokule and Promise Dhladhla. Their comments bore no relevance to my query! My tax invoice ***0
Helpful (0)
Replies (3)0
Replies (3)
Europcar's replyOfficial
13 Feb 2023, 09:32 Good Day Paul Thank you for reaching out to us. we ill be in contact with you soon.
Europcar's reply13 Feb 2023, 09:32
Official
Good Day Paul Thank you for reaching out to us. we ill be in contact with you soon.
PK
Paul K's updateReviewer Update
13 Feb 2023, 13:29Had a reply but by far not satisfactory. Apparently my car was booked thru one of thousand’s of agents on the internet and I needed to take the matter up with them! When booking the car it was clear that it was a Europcar booking. Will not bother with Europcar any more. Martin Lydall sort out your “customer relations”.
PK
Paul K's update13 Feb 2023, 13:29
Reviewer Update
Had a reply but by far not satisfactory. Apparently my car was booked thru one of thousand’s of agents on the internet and I needed to take the matter up with them! When booking the car it was clear that it was a Europcar booking. Will not bother with Europcar any more. Martin Lydall sort out your “customer relations”.
Europcar's replyOfficial
13 Feb 2023, 13:52Good day Paul
we have reached out to our international team that made a booking on your behalf, once feedback is received we will send you an email.
we have reached out to our international team that made a booking on your behalf, once feedback is received we will send you an email.
Europcar's reply13 Feb 2023, 13:52
Official
Good day Paul
we have reached out to our international team that made a booking on your behalf, once feedback is received we will send you an email.
we have reached out to our international team that made a booking on your behalf, once feedback is received we will send you an email.