AB
Andy B

1 reviews | Active since Oct 2017

08 Jun 2018, 11:58

*********** Billing and Account

Poor service - incorrect rates billed. We have a corporate account but Europcar keep invoicing us at the normal rate. The person in Account Vileshan has not been much help. They have passed credits anon the wrong invoices and still cannot get it right. I have sent well over 10 emails to both Info@europcar as well as Vileshan. Still waiting for them to pass credits....

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Replies (1)
Europcar
Europcar's reply08 Jun 2018, 12:46
Official

Good day,

Thank you for your post

Please note your matter will be escalated for resolution

A representative will contact you

Thank you

Europcar