Incompetant Procedures

On receiving a rental car from the durban branch the inspection sheet did not document every scratch and dent on the vehicle. I as the customer had to point out previous damages on the vehicle. A small dent which was previously on the right back door was not documented. On returning the car it was then spotted by another employee and i had to fill our some report for them. Also i was not told that i had to bring in invoice for fuel purchase. The car was filled that morning and when i took it in it was taken and tried to fill every last drop of petrol in it. I didnt do this when i took the vehicle from them. This is very poor service form such a company. I and many others do not have a trained eye nor experience to spot every last bit of damage on their vehicle. Very dissapointed cleint...