1 reviews | Active since Nov 2018
impounded at the border
the Car itself was as expected , but things i was sure should be ok wasnt. first of all i got a puncture in the the middle of nowhere , thats not the problem but the lugnut wrench was missing from the tool kit. no phone connection to call for help . luckily a guy with a toyota stopped to helped us. if he hadnt showed up i am not sure what would had happend.
second of all the licence disc on the car expired during the rental period, and when i crossed the border of Lesotho yesterday, ,the border police told me the tag was expired 31.10.18 and the car couldnt leave lesothe until monday. the car was impounded and i was placed under arrest. luckily i had a friend that helped me to talk with the border control, the border control accepted that if i got a recipt of the new tag i could leave. after several calls from my phone. very expensive calls since i live in norway and had to roam. i got the tag and we could leave.
this was a terrible experians to endure. and almost destroyed the vacation
Good day,
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Please be so kind as to provide the rental agreement number in a private reply in order for me to assist you
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Europcar
Good day,
Thank you for your post
Please be so kind as to provide the rental agreement number in a private reply in order for me to assist you
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
