******* claim of damage after car was returned, delay in refund

<div>I rented a car through Tempest Car hire/EuropCar. I picked up the vehicle from King Shaka airprt on Friday evening 1 July 2022. I drove the car to our holiday accomodation in Port Shepstone. I parked the car and it was never driven until Sunday morning when I drove the car to Pretoria , dropped my luggage at home and drove to OR Tambo to drop the car off. At OR Tambo the staff checked the vehicle and said all was good. There was NO damage to the car. On Monday 4 July I received my final invoice with the amount to be refunded. No damage noted. 2 days later I got an email stating there is bonnet overspray and asking if there was any incident. I called and emailed to confirm there was NO incident. I asked how can they claim damage 3 days after I returned the car and it was no longer in my possession. The company that helped me Aroundaboutcars, also requested the final invoice from Tempest/Europcar and received it 7 July, NO damage noted. Also, I am no professional and would not know bonnet overspray. I requested them to check the GPS to see there was NO incident. It has been a week and I am not getting any feedback or assistance from Tempest Car hire. I have send numerous emails. It is ******* from them to claim so called damage if the car was not in my possession and when I returned the car there was NO damage. I am not having any luck, and I need the refund urgently.</div>