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DesrAA(C) Barnard

1 reviews | Active since Sept 2015

17 Sept 2015, 02:20

******* AND UNAUTHORIZED DEDUCTION FROM MY ACCOUNT

I rented a car from your branch at King Shaka. I just received notice from my bank that you have deducted R429.65 from my account which I did not authorize. This is tantamount to *****. I was not sent an invoice, and no one called me. It cannot possibly be for fuel as we filled up the car just before dropping it off. I am going to alert my bank that this is a ********** transaction. I will never use your service again, and will caution everyone I know against using your car hire service.

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Replies (1)
Europcar
Europcar's reply25 Sept 2015, 16:50
Official
Hello DeeB1985,

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally
Calvin May