MS
Mduduzi S

1 reviews | Active since Sept 2018

16 Feb 2022, 06:28

I WANT MY REFUND

It's a month now trying to get my refund from Europcar but they seem to be hellbent on making sure they ***** my hard earned money by refusing to refund me, coming with all sorts of excuses which they can't even back up and their terrible customer service. No amount of phone calls and emails seem to help. I'm really disappointed and hurt by this company, the inconvenience caused is immeasurable. I wouldn't recommend it to anyone. EUROPCAR I WANT MY REFUND WITH THE SAME SPEED YOU TOOK MY DEPOSIT AND MESSED UP MY BOOKING

0
Replies (3)
Europcar
Europcar's reply16 Feb 2022, 08:37
Official
Good day, 
 
Thank you for affording us the opportunity to look into this matter for you.
 
Kindly note that a customer care representative will be contacting you shortly.
 
Europcar
MS
Mduduzi S's update17 Feb 2022, 11:21
Reviewer Update
May I please have an update on my matter. This is really frustrating and upsetting it's a real inconvenience and set back to me.
Europcar
Europcar's reply17 Feb 2022, 11:52
Official
Good day, 
 
Thank you for affording us the opportunity to look into this matter for you.
 
Kindly note that a customer care representative will be contacting you shortly.
 
Europcar