I hired a car for R9500 I’m being bul**** to pay an extra R11000

I hired a car from Europcar from the 28th of November to the 4th of January 2021 The booking was made telephonically and had confirmed that the rental fee is R9500,on the 28th I went to pick up the car at King Shaka airport and was told the rental is now R11500 it has gone up, as I had gotten off a flight I wanted to go home, so I paid

The car I got within 3 days windows stopped working,couldn’t drive the car anywhere because it means it’s unlocked,I called the airport was told they don’t have any cars to swap with I had to go to a branch in richardsbay,I drove that car for a week,the engine started making weird sounds and the brakes making a loud noise asif the break pads are finished,

I called Europcar they told me to send it to pinetown got another car drove it for two days had to change it coz it kept jacking up,I am today driving the 5th car I’m in 3 weeks I am being told I will pay for all the KM travelled returning the cars ontop of that I’ve been told on the 28th of December I must return the car and pay an extra amount to extend to the 4th

A staff member by the name Thuba was very arrogant and disrespectful towards me making it clear that they don’t care about what I have to say but I must pay what they tell me which as of today it’s over R7000 on top of my rental fee and deposit

I was given 3000 KM for 37 days which is 81.1KM per day I was than told that after 30 days my contract will end I will need to start a new one for the remaining days and I will have to pay for them again I was told that in 2 weeks I had travelled 5201 KM which I feel is impossible since I use the car for short distance travelling and I asked for a printout of the tracker to see my trips which I haven’t received till today

I am being bul**** by Europcar to pay an extra R11000 for my booking taking it to a total of R21500 for a group B car and they have made it clear to me that they don’t care if I’m happy with their service or not