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Nontsikelelo N

1 reviews | Active since Jul 2013

11 Jan 2023, 18:27

I DONT KNOW IF YOU ARE TRYING TO RIP ME OFF,OR JUST *********** EU

My insurance hired a car for me at Europcar between August and September, though the car comes with an etag unfortunately i had to remove it because i travel alot for work and we are allocated procurement cards to cover toll fees, there's no other way of doing it. I paid the tolls with the card but when they sent me a statement i was changed, i asked them to send me the etoll statement several times so that i can reconcile and they can fix my statement however they keep on sending me the same invoice..why must i pay tolls twice, i tried calling them so many times and send emails but they are dead set on charging me twice. Now they have handed me to the lawyers i don't know who is going to pay them because i will not let them rip me off because they are ***********. READ YOUR EMAILS TO UNDERSTAND...since September i have been singing the same song.

0
Replies (1)
Europcar
Europcar's reply12 Jan 2023, 13:34
Official
Good day.

Thank you for bringing this into our attention.

Please check your email, we have sent you a message.

Kind regards
Europcar