MS
Milton S

1 reviews | Active since Jun 2018

06 Jun 2018, 12:30

How unfortunate!

I was stupid enough to believe the guy over the rental counter when he told me that the vehicle I was renting had been thoroughly checked and all the damages noted. When I brought the vehicle back the very next day, as soon as I stopped the vehicle, another guy recieving the vehicle from Europcar went straight to the front windscreen, lifted the wiper blades and pointed out a chip in the windscreen under the wiper blade!!! How convenient of him to know exactly where a chip had suddenly formed! Total cost I am now being forced to pay R3151.95! That was my first and definitely last rental encounter with this company!

0
Replies (3)
Europcar
Europcar's reply06 Jun 2018, 14:13
Official

Good day,

Thank you for your post

Please be so kind as to provide your rental agreement number in order for me to assist you

Thank you

Europcar

MS
Milton S's update06 Jun 2018, 14:34
Reviewer Update
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Europcar
Europcar's reply06 Jun 2018, 14:53
Official

Good day,

Thank you for your response

A representative will be in contact shortly

Thank you

Europcar