JJ
Janine J

1 reviews | Active since Jul 2021

08 May 2025, 10:00

Horrible service form the start

Got a rental from them for a month On delivery they had issues with how my deposit should be paid. But the lady that contacted me said any credit card. I had to give my deposit in cash including the delivery fee.

When the car was collected I had to call to find out what if the car was indeed received the lady told me that they are still busy with invoicing

I received my invoice They are charging me for refuel when i gave the car full tank, and want to tell me it is for the amount of fuel that was use. The car was collected and I kept receiving speed sms's so my question is where was the person driving?? They double charge me for delivery I called the find out about the charges on my invoice and I was told it will be logged and checked I must call back after 3-7 working days Your service is extremely poor and I don't ever want to deal with you again

0
Replies (1)
Europcar
Europcar's reply08 May 2025, 16:43
Official
Good day
 
Thank you for reaching out to us. 
 
Please check your email, we have sent you a message.
 
Kind regards
Europcar