HORRIBLE **** BEHAVIOUR

A HORRIBLE EXPERIENCE! EUROPCAR IS A ****! I WOULDNT RECOMMEND, WOULDNT USE EVEN IF ITS THE LAST CAR ON EARTH.

I booked one of their vehicles on the 10th of February at 21:00 pm and returned the vehicle 12th of February at 09:00 am. The vehicle clocked in less than 200kms, we returned the car in the same state we found it in - and it was examined by one of their consultants, to which he also declared the car is in perfect condition.

To my horror, I received an sms and email that they would be claiming a damage/loss on the vehicle, that it had a dent and the aerial had been damaged. I am so surprised because we barely even drove the car and inspected it thoroughly when dropping it off.

When we tried to do a follow up and called a gentleman by the name of Mac, he did not bother to answer our calls! They took all my money and DID NOT REFUND ME A CENT!

I am HORRIFIED BY THIS COMPANY and its **** BEHAVIOUR!! I am going to report this company on every platform I can, this business MUST GO DOWN!