Hiring a car without a prior booking

<p>On Thursday 20 October - i went into Europcar at Cape Town International - i had no booking. I enquired about hiring a car. No cars available i was told. i asked him to check and he came back to say he had a class b. This was not a nice experience - i felt like i was treated with mistrust. I had provided my Id and i was asked for my Airticket - why? i am local, south african. anything we asked we got short answers - this was not what i would expect from a hire company.</p>