MH
Mark H
1 reviews | Active since Jun 2015
16 Sept 2015, 11:28
Hidden Cost
When I booked online I purchased a 4 hr rental to pick up a vechicle at O R Tambo airport ans drop of at Lansria Airport. and was given a price of R198.00 to which I confirmed.<br> When I recieved the invoice to my shock Europcar car included a One way drop off charge of R146.00 and documentation fee of R 70.00 !!! which is on the Rental agreement .<br> I had a survey e-mail from Europcar after the use of vechicle and rep**** to them voicing my dissatifaction, but no reply.
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Europcar's replyOfficial
16 Sept 2015, 17:08Hello Rudin@2013,
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Europcar's reply16 Sept 2015, 17:08
Official
Hello Rudin@2013,
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May