Great Service and Prompt Response

Good day,<br> <br> I had rented and returned a car in Polokwane on Sunday, 5th July 2015. I received my invoice timeously but did not receive my credit back as the bank did not clear it.<br> <br> I called Europcar customer service to inquire. I would like to commend Anthea for her prompt response and following up with the bank to make sure that my account was cleared and monies transferred from the bank into my account promptly.<br> <br> Not only did she say she will contact the bank and sort it out. She promised to call back to confirm the final status which she did. And that can only add more trustworthiness to her. She is a good brand ambassador!<br> <br> Thank you Anthea. You are really a light amid the load shedding...<br> <br> Regards,<br> Solomon