LM
Luvhengo M

1 reviews | Active since Apr 2013

22 Aug 2019, 11:22

Great service

I would like to extend my gratitude and commend Tebogo Kubheka (Call Centre Agent) for the excellent service that he has provided me. I booked a 41 day rental and he gave me the best price and was so patient with me when I would do 100 changes to my quotation. At day 31 of the rental we had to return the car and process a new rental. I emailed him to get him to explain how the process would work. Within minutes he had contacted me. He is such a lovely soul to work with. He is always calm and polite. I hope that Europcar appreciates the work he does.

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Replies (1)
Europcar
Europcar's reply23 Aug 2019, 08:44
Official
Good Day, 
 
 Thank you for this compliment, it is well noted and will be forwarded to the relevant  Department Manager.
 
 Have a great day further!
 
 Europcar